Consulting

Workplace Bulling and Violence

  • Training to both supervisors and employees
  • Supervisor Training covers:
    • Definition of workplace bullying o Consequences for the victim, offender, witnesses and organization
    • How to recognize and respond to potential situations
    • How to address a bully or potentially violent employee through de-escalation
    • Actions supervisors can take if they hear about or witness a potential bullying situation
    • Actions supervisors can take when an employee reports that he or she is the victim of bullying or violence.
    • Workplace violence indicators o How to prepare for violent incidents
    • How to handle an employee who may be a victim of domestic violence and prevent the domestic violence from infiltrating the workplace
  • Employee Training covers:
    • Definition of workplace bullying
    • Impacts on employees and the company
    • How employees can help prevent bullying and violence
    • What employees should do if they are victims of bullying or violence, including actions that occur outside the workplace
    • What employees should do if they witness a possible situation
    • What employees should do if they suspect domestic violence may infiltrate the workplace or if they become aware of other potential security concerns

New Employee Orientation

  • Give new hires a complete overview of 10 essential topics:
    • Teamwork o Customer Service
    • Diversity o Preventing Sexual Harassment
    • Drug-Free Workplace
    • Preparing for an Emergency o Personal Safety and Security
    • Preventing Workplace Violence
    • Personal Wellness
    • Dealing with Change
  • Ready-to-use training program includes several components
  • Closed-captioned for the hearing impaired

Emergency Dispatch

  • QA / QI
  • Current Standards
  • Supervisor Roles and Responsibility
  • Employee Training
    • New Hire
    • Orientation
    • QA / QI
    • Training
    • Policy Review
    • Re-training
  • Policy and procedures
  • Current training on:
    • Emergency Medical Dispatcher
    • Fire Dispatch
    • Police Dispatcher

Sexual Harassment

  • Training to both supervisors and employees
  • Supervisor Training covers:
    • Definition of sexual harassment and the laws surrounding it
    • Consequences of sexual harassment for the victim, perpetrator and company
    • Benefits of a strong sexual harassment policy and training program
    • The supervisor's role in enforcing company policy
    • Recognizing and respond to potential harassment situations
    • Responding when an employee reports that they are the victim of sexual harassment
    • Handling anonymous complaints and complaints with insufficient information
    • Recognizing retaliation and what to do about it
  • Employee Training covers:
    • Definition of sexual harassment and the laws surrounding it
    • Consequences of sexual harassment for the victim, perpetrator and company
    • How employees can help prevent sexual harassment and maintain a professional, productive workplace
    • What employees should do if they are the victims of sexual harassment
    • What should be done if a sexual harassment situation is witnessed

ADA for Supervisors

  • Helps supervisors and managers gain a general awareness of the Americans with Disabilities Act and why it is important to understand how the law works
  • Outlines what supervisors must do when dealing with ADA issues in order to assist employees who request accommodations and help the company stay in compliance
  • Covers a wide variety of ADA topics, including:
    • What is the Americans with Disabilities Act?
    • To which employers does the ADA apply?
    • Which employer actions are covered under the ADA?
    • How does the ADA define an individual with a disability?
    • What are "mitigating measures"?
    • What is "reasonable accommodation"?
  • Takes a proactive training approach to help supervisors respond appropriately to employees' ADA issues
  • Ready-to-use training program includes several components
  • Main program is closed-captioned for the hearing impaired

OSHA Requirements

  • Bloodborne Pathogens
  • Respiratory Fit Test
  • Haz Comm